Below are some of the most frequently asked questions.
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  • Who is Carers NT?

    Carers NT is a not-for-profit, community based organisation and registered charity dedicated to improving the lives of unpaid carers living in the Northern Territory. We work collaboratively with the Carers Associations in each state and territory along with our partners to influence the development of policies and essential services in the Northern Territory.

  • Who is a carer?

    Carers provide unpaid care and support to family members and friends who have a disability, mental illness, chronic condition, terminal illness, an alcohol or other drug issue or who are frail aged.

  • Who is a care recipient?

    The person the carer is providing support to. This could be a family member or friend with a disability, mental illness, chronic condition, terminal illness, an alcohol or other drug issue or who is frail aged.

  • Does the care recipient have to have a diagnosis?

    No, a proven diagnosis is not always required. Carers NT can provide support for carers whose caring role is ongoing, or likely to be ongoing, for at least 6 months. The expectation of six months or more of care does not apply to a carer of a person who needs palliative care. The carer must be providing care or support to a dependent family member or friend.

  • What sort of services can I access for the person I care for?

    Carers NT provides support for carers. Some services Carers NT provides may be directly with the person you care for if this will assist you with your caring role, for example, in-home or out-of-home alternative care, including social and recreational activities for the person being cared for, that provide carers with a break from the caring role. Please call one of our respite advisors to discuss your individual circumstances.

  • I am a parent struggling with my kids, am I a carer?

    If your child has additional needs then you may fit the criteria to register as a carer with Carers NT.

  • I am a foster carer, do I qualify?

    If you are in a long term foster care role and if the child you are fostering has additional needs then you may fit the criteria to register as a carer with Carers NT.

  • I am a young carer, can you help me?

    Yes. Carers NT provide services and support for young carers aged between 5 and 25 years old.

  • Can you organise regular respites for my family?

    Carers NT has access to various sources of funding. Short term and emergency respite, and some more regular respite options depending on your caring role. To find out more about what services you may be eligible for contact one of our Advisors today.

  • How do I register for Better Start?

    Registration for Better Start is now closed. Better Start funding is transitioning to the NDIS. Carers NT facilitates Early Days Moving Forward workshops to support families and increase community understanding of specific information about the transitioning pathways to Early Childhood Early Intervention (ECEI) and a NDIS Plan.

    Please visit the Better Start website http://www.betterstart.net.au/… call Carers NT and ask to speak to one of the Advisory Team who will provide you with further information.

  • Can you help me get a Companion Card?

    You can apply for a Companion Card yourself by following this link https://nt.gov.au/wellbeing/di… to the Department of Health website. The Companion Card is issued in the name of the person who has the disability. Carers and service providers are not eligible to apply for a Companion Card.

  • Are you linked to Office of Disability?

    Carers NT is a not-for-profit organisation and is not part of the Office of Disability. Visit the Office of Disability website for more information. https://health.nt.gov.au/profe…

  • Do I have to be receiving a Carers Allowance or Centrelink payment to register with Carers NT?

    No, you do not need to be in receipt of a Centrelink payment to register with Carers NT. However, if you feel you meet the criteria contact Centrelink.


  • Do I have to register to access services?

    Yes. Registration can be completed online via this link or by contacting one of our Advisors and arranging to complete registration over the phone or face-to-face.

  • How do I become a member?

    Anyone can become a financial member of Carers NT. Membership shows that you strongly support the work of Carers NT.

    We encourage you to become a financial member so you can receive information to stay informed on what is happening at Carers NT.

    Membership is renewable annually in July each year.

    Become a financial member

  • What is the criteria to become a volunteer?

    We’re always looking for volunteers to help carers around the Territory. Read more on our Volunteer page

  • I want to donate to Carers NT, what would my donation be used for?

    Your donation will be used to provide services to carers that fit outside our funding agreements.

    Donate to Carers NT

  • Is my donation tax deductible?

    Yes, Carers NT is a registered Charitable organisation and all donations over $2.00 are tax deductible, please request a receipt from a member of our finance team.